White Swan Hotel
Vad gästerna säger
Located in the scenic Shamian Island at the heart of Guangzhou old town - former concessions given to France and the UK, hence surrounded by nineteenth century European-style buildings, the neighbourhood is great for a walk and even better at night after everything is lit up (but it's sometimes crowded with people taking photos during daytime). The hotel itself is state of the art too with top class in-house restaurants. Dined at Jade River and had yum cha (morning tea in local Cantonese) at Hongtu Hall, both of which were exceptional.
Matsutake
oktober 2024
When we checked into the room we noticed there is no walk in shower but instead have to climb into the long bath to shower. We are both elders and concern about the risk of falling stepping in & out of the long bath. We brought up the concern at the front office, the manager Mr Brandon and Mr Yeh so kindly upgraded us to a room with separate shower. They not only do that but also made arrangement to fall proof the bathroom with a non-slip floor mat & a shower chair. We are so appreciative of their kind assistance to the elders. This hotel is awesome, fantastic staff and very nice food, we tried all their restaurants. It will be nice if they have a tour desk at the hotel. Definitely will return to stay here again. Every staff member of the hotel and it's restaurants is helpful and genuinely happy to serve.
Fung
september 2024
absolutely stunning place to stay and lovely area surrounding the hotel too for walks, convenience store and restaurants. we had a river view room for 4 nights to attend canton fair. highlight was the boat/ferry ride to canton fair and back each day…buffet breakfast on board in the morning and we took our own drinks on board on the way back. service is amazing and another highlight was the bath/shower that overlooked the river and the automatic blinds and curtains for a solid night’s sleep on a comfortable bed. not the crazy hard beds you often get in china.
Graeme
maj 2024
The staffs in the hotel are super nice and considerable. I went there with little Kids and my elderly parents. They all been well looked after. They even prepared a birthday cake for my father. What a surprise for all of us! The facility in the hotel is over 5 star especially the swimming pool. What a haven for little kids. There even got waterfall for the kids play pool. And we tried 2 Michelin star restaurants in the hotel. They both super good. We really enjoyed our stay here. Many thanks to the reception staffs and managers. We definitely will come back in the future.
Fang
juni 2024
We paid to upgrade our room to Deluxe Twin room, it was comfortable, spacious , a stylish room with wood panels and natural colors. Mr. Frankie kindly brought us to the room to make sure that we're happy with our choice of room upgrade. The Jade River and Hongtu Hall restaurants offer delicious dim sum and exquisite cantonese cuisine. Also, we felt special and delightful as we're greeted by the master chef from Jade River restaurant and he offered a complimentary fruit platter to us. Staffs at concierge were very helpful in giving information to go around the nearby areas, assisted us to make booking of online musuem tickets and train tickets. The location on historic Shamian island is truly an oasis of tranquility amid the hustle n bustle of the city.
Anna
april 2024
Everything! The hotel has been renovated recentrly and is visible. The hotel looks new, modern but still with the tradional touch (and also kept the original design). Room was nice, clean and spacious. I liked the controls for pretty much everything. Only note, the charging plugs were in the drawer, a bit unusual. Pool was super nice Restaurants are top quality
Christian
september 2024
The world class service from all the staff made my experience very comfortable. Everyone I encountered was attentive to my needs and was welcoming. When there was a miscommunication with our booking, the staff made us feel cared for as we tried to sort it out. The view from our room was also beautiful. My mom and I stayed in a city view room and every morning we witnessed a beautiful sunrise illuminating the city and harbor. It was also quiet enough to stroll around the historic buildings and gardens in the morning.
Fok
december 2023
I Liked the Ambience In the Hotel and the Staff are Very Friendly and Helpful. The Food at the Cantonese Restaurant ' Jade River ' was Awesome, i will Definitely return to this Restaurant if i were to Stay at this Hotel again in Future. The River Cafe also have a Very Nice Scenic River Views with Asian and Western Style Buffet Breakfast. The Hotel Location was also Convenient, not far from other Local Attractions........Most Likely will Stay here again if I'm in Guangzhou again !
Johnny
juli 2024
all your staffs are very helpful and make us feel very comfortable when we stayed. I will come again for sure. but one point, will you consider the lobby lounge will open a bit longer, e.g. around 11pm instead of 10pm.
Siu
december 2024
It’s really great, just like you’d expect. It’s a bit pricey and for the same amount of money you could get a bigger room somewhere else but the whole is just so nice than it’s no big deal. Id rather have a smaller room and nice facilities/awesome staff and services than a bigger room. Location is really great, it’s a bit outside of the buzzing city that can be overwhelming at some point so it’s really comfortable.
Rafael
augusti 2023
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